Small Business, Big Shifts: What the 2025 Tech Report Reveals

In August, the U.S. Chamber of Commerce released its fourth edition of Empowering Small Business: The Impact of Technology on U.S. Small Business. The report highlights how small businesses are using technology to grow, adapt, and stay competitive. 

AI Is Delivering Results 

Generative AI use among small businesses has jumped to 58%, more than doubling since 2023 (23%). Businesses using AI are seeing real gains: 85% reported increased sales, 84% saw higher profits, and 82% expanded their workforce.